Send us a textLaunch day! Series 3 of RETAIL101online kicks off with the one thing that separates winners from wallpaper: brand differentiation. In this episode I break down what real differentiation is (not logos or limited-time drinks), how to build your Brand Wedge (Promise • Proof • Persistence), and the exact plays convenience stores and small-format retailers can run to stop blending in and start winning.We’ll cover: how to choose a single, memorable promise your team can chant, the proof moments customers can feel at shelf and at the till, the weekly metrics that show you’re gaining traction, and a 12-month roadmap to make it stick. Plus, 5 “Help Is On The Way” actions you can start this week.Who’s this for? Store managers, multi-site leaders, retail founders, and anyone trying to grow ATV, UPT, attachment, and repeat visits without racing to the bottom on price.#Retail101online #RetailStrategy #BrandDifferentiation #ConvenienceStore #CStore #RetailOperations #Merchandising #CustomerExperience #RetailBranding #SmallFormatRetail #CategoryManagement #StoreManagerTips #RetailKPI #ATV #UPT #Loyalty #QSR #FoodService #CoffeeProgram #ValuePropositionSupport the show

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