Inside Human Capital: What Does It Take to Succeed in Retail?

17/10/2025 56 min
Inside Human Capital: What Does It Take to Succeed in Retail?

Listen "Inside Human Capital: What Does It Take to Succeed in Retail?"

Episode Synopsis

Send us a textIn this BONUS episode of RETAIL101online: Retail Voices, host Mark Lack sits down with Ashutosh Labroo, Chief Human Resources Officer and Founder of SuccessionIQ, to explore how human capital is transforming the future of retail.Ash shares his unique perspective on what it really takes to build and sustain high-performing teams in an industry that never sleeps. From navigating digital transformation and e-commerce disruption to balancing automation with empathy, this episode gets right to the heart of what makes retail businesses thrive — their people.Together, they discuss:How HR leaders can future-proof their workforce against technological changeWhy talent development must now focus on adaptability and emotional intelligenceThe role of leadership in driving innovation and resilienceHow feedback, culture, and purpose can be turned into tangible resultsIf you’re a retail leader, HR professional, or simply passionate about building better workplaces, this is an episode packed with insights and real-world lessons you can use today.🎙️ Retail Voices — real conversations with the people shaping retail today. 👉 Subscribe for more episodes at Retail101online wherever you get your podcasts! #RetailVoices #Retail101Online #MarkLack #AshutoshLabroo #SuccessionIQ #HumanCapital #RetailLeadership #FutureOfRetail #RetailTransformation #PeopleInRetail #RetailPodcast #HRStrategy #EmployeeEngagement #RetailInnovation Support the show