AI and Post-purchase Optimization - Featuring Paul Morrison and SJ Grabiec

Retail and Consumer Pulse
17/02/2025 37 min Episodio 6
AI and Post-purchase Optimization - Featuring Paul Morrison and SJ Grabiec

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Episode Synopsis

Can AI and human intuition coexist to create exceptional retail experiences?
In this episode of Retail and Consumer Pulse, Paul Morrison and SJ Grabiec, Global Head of Customer Experience at AllSaints, explore how brands can strike the perfect balance between technology and empathy in today’s digital-first world. Explore more on Retail and CPG at https://www.wns.com/industries/retail-consumer-packaged-goods.

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