If you’re wondering how to make sense of that ocean of data your restaurant is trying to wrangle, Darien has answers!Formerly the CTO at &Pizza, Darien’s new company, Fourtop Solutions, is all about helping restaurants organize and activate their data -- while encouraging humans to do the discovery of data and using technology to automate that discovery.Top Moments to Listen For: Technology is not a pre-packaged meal, it’s a set of ingredients with overlapping capabilities and core componentsStart by centralizing your data, or you’ll constantly be back-trackingDashboards are where data goes to die - they don’t make good use of data - humans do“There are no bad systems, only bad architectures”Data is like water and you have an ocean that needs structures and flowsLet robots be robots (automation) and humans be human (discoverers)The value of POS has been largely overlooked; it needs to be a hub to pull in centralized data Hart House is using Fourtop Solutions to deploy its employee-first operations Technology is not a purpose -- it’s a tool to accomplish something; start with your business objectives and then find the right-fit systems to support that. The future of automation and ChatGPTRelated Episodes: Burn it Down & Fail Forward Fast – Justin Keenen of Hart HouseMastering the Digital Dance – Michael Chachula, CIO, Fat BrandsHere’s What Innovation Looks Like – Amir Hudda, CEO of QuTrailblazin’ CTO Completes Full Tech Refresh in Under 1 Year – Dawn Gillis Freebirds World BurritoResources:“Dashboards is where data goes to die” by Darien BatesConnect with Darien on LinkedInCheck out Qu's Annual State of Digital for Enterprise QSR & Fast Casual Brands

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