Get ready to hear all the juicy data and trends that came out of Technomic's "State of Foodservice Technology" report. Our guest, Richard Shank is the Sr. Principal & VP of Innovation at Technomic and he shares all the leading insights from the report with us.We focus on three main pillars defining the future of restaurant tech: 1) the kitchen as the nucleus of the restaurant 2) the role of AI/ML - separating hype from reality 3) the evolution of customer loyalty programsMoments to listen for:Richard  emphasizes that all systems, from front-of-house to back-of-house, must align with the kitchen for a smooth customer experience. Artificial Intelligence (AI) is not just a buzzword; it's a tool that can revolutionize the restaurant industryRestaurants need to innovate in the loyalty space, focusing on personalization and strategic rewards to truly engage customers.Related Episodes:The Big POS ReframeHere’s What Innovation Looks Like – Amir Hudda, CEO of QuAI Inside & Outside the Four Walls – Phil Crawford, CKERelated Assets: Why 2023 is the “Year of Efficiency” for RestaurantsTechnomic: Vital Insights for the Foodservice IndustryConnect with Richard on LinkedInCheck out Qu's Annual State of Digital for Enterprise QSR & Fast Casual Brands

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