Chef Matthew Kenny's vegan restaurant has made a marked and joyful impression in Baltimore's Inner Harbor with Liora and Double Zero at 414 Water Street. Liora is the main focus of this episode, through the eyes of Bryson Keens, Liora's GM, longtime hospitalian and native here in Baltimore!  Our interview with Bryson Keens is a lively discussion about opening a vegan restaurant with an upscale LA vibe. This show marks the beginning of Maryland's Vegan Restaurant Week (Month). How do they build a talented team? How do they navigating guests expectations? How do they ensure satisfied guests who may be coming to the restaurant with reservation? And how to teach the team to share the basic vegan diet concepts and scripts that help them navigate their guest?  Your team should speak knowledgeably about vegan food, as well as Liora's spin on vegan and raw in Liora. Our audience is no doubt well-prepared for Dave Seel who stepped on his soapbox and shared some feelings about reviews setting expectation... and meeting expectation! Perfect points, and appropriate for our times. Not to mention how restaurants are balancing service and being short-handed.  Have a look at the massive portfolio of restaurants Matthew Kenny.  He is sharing his vision for eating healthier for the body, and smarter for the planet. He is in the mid-Atlantic, on the West Coast, all over the US, and now overseas. Here's the link, and his vision for the Future of Food. If you want to look into the two Baltimore restaurants, here is Liora and Double Zero. Follow them on Instagram -- Liora and Double Zero.  

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