Zack Oates, Founder / CEO at Ovation

24/06/2025 14 min

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Episode Synopsis

At long last, we sat down with Ovation Founder and CEO 🍽️Zack Oates🍕on 🍔Restaurant 🤖Tech 📈Trends! Zack is one of the people we admire most in this industry, and he can teach us all a thing or two about how to maximize restaurant guest satisfaction. 📺WATCH AND LEARN📺👉 The secret to making long-form guest satisfaction surveys work. 👉 Zack's perspective on platform consolidation in the industry: where it makes sense, and where it doesn't👉 If time and budget were no object, which #restauranttech company Zack would have Ovation buy, and why 👉 SNEAK PEEK: what's coming in Ovation's upcoming Summer releaseSpecial shout-outs in this episode go to Adam Karveller and Abhinav Kapur! Keep crushing it, guys!! 💪⚡📈