Listen "John Schattinger, VP Technology @ Robeks"
Episode Synopsis
🚀 New episode drop on 🍔Restaurant 🤖Tech 📈Trends! Incept AI co-founder Justin Foster sat down with John Schattinger, VP Technology at Robeks, a fast-growing smoothie and juice brand turning tech into throughput across POS, loyalty, digital, and ops. 📺WATCH AND LEARN📺 👉 Why Robeks moved to a new POS solution and how it unlocked easier integrations and faster rollouts with partners. 👉 How shifting from dollars-for-points to a tiered, item-based structure improved margins and increased visit frequency for members hunting that free smoothie. 👉 Learn how Robeks' Harmonious Bites rollout is tracked with product mix plus retention and check analytics and guest sentiment to ensure upsell without cannibalization 👉 Where John sees practical AI: personalization and agentic coaching➕ PLUS - What’s next at Robeks: John discusses first-party catering and digital voice ordering.➕ PLUS PLUS: Shout-out to the vendors mentioned in this episode who are helping make it possible at Robeks: Toast, Olo, Bikky, Tattle, and PAR Punchh . Vendor teamwork makes the dream work!Huge thanks to John for a candid, metrics-forward convo. #restaurants #qsr #loyalty #pos #AI #customerdata #smoothies #robeks #operations
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