Listen "Questioning Contact Center Assumptions w/ Chip Bell"
Episode Synopsis
Chip Bell is the Senior Partner and speaker at the Chip Bell Group and author of Axiom Business Book Award winner "Inside Your Customer's Imagination".
More episodes of the podcast Reimagining The Contact Center - with Marc Bernstein
#62 - Capacity: The Decade of the Agent
14/07/2025
#60 - Rime: From Vocal Cords to Code
23/06/2025
#59 - 8x8: Build AI That Backs Your Team
13/06/2025
#58 – Pinkfish: The New Rules of AI Fluency
05/06/2025
#56 - Calabrio: From Workforce to Worklife
05/05/2025
#55 - Verint: An AI Outcomes Company
15/04/2025
#53 - Bland AI: The Rise of Voice AI
28/01/2025
ZARZA We are Zarza, the prestigious firm behind major projects in information technology.