This episode of Referrals Done Right is the second half of a two part conversation between Scott and James Bild.---Episode Markers:(0:00) - Show Intro(1:30) - Cloning Our Best Customers(2:50) - Are You Worthy of a Referral?(5:30) - Get Specific(6:35) - Building Your Perfect Customer Avatar(7:45) - Creating a Wow Experience & Gaining Trust(10:15) - Incentivizing Referrals For Team(11:30) - Social Media Approach(13:45) - Importance of Continuity in Everything You Do(14:30) - Hire to Your Weaknesses(16:30) - Be Who You Are(17:00) - We Are the Media & Sharing Community News(18:50) - Frequency & Strategy(20:55) - Memorable Success Story(22:15) - Social in Recruiting Top Talent---Scott Grates Links:Referrals Done Right Book Pre Sales - https://www.referralsdonerightbook.com/Referrals Done Right FB Group - https://www.facebook.com/groups/296359076662332Insurance Agency Optimization - https://www.agencyoptimization.com/Scott Grates Website - https://www.scottgrates.com/Love Living Local  - https://www.instagram.com/lovelivinglocal315/Scott's FB - https://www.facebook.com/scott.grates.1Instagram - https://www.instagram.com/scottgrates/James Bild Links:FB - https://www.facebook.com/jamesbildstatefarm---The Referrals Done Right Podcast is sharing the secrets to creating infinite opportunities to grow your small business. Hosted by Scott Grates.

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