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Listen "Automation Strategies For Delivering An Exceptional Customer Experience"
Episode Synopsis
This episode of Real Time with MK podcast features Gaurav Rai, SVP - Innovation & Strategy at MattsenKumar
Topic: Automation Strategies For Delivering An Exceptional Customer Experience
Discussion Points
Latest technology and automation interventions in CX
Industries that are the biggest adopters of automation in CX
Automation for Customer Communications
Baby steps for organizations to kickstart their CX Automation
And more.
For more exciting videos, subscribe to Real Time with MK Podcast at https://anchor.fm/mattsenkumar
For all your Business Process Outsourcing queries, please visit www.mattsenkumar.com
Topic: Automation Strategies For Delivering An Exceptional Customer Experience
Discussion Points
Latest technology and automation interventions in CX
Industries that are the biggest adopters of automation in CX
Automation for Customer Communications
Baby steps for organizations to kickstart their CX Automation
And more.
For more exciting videos, subscribe to Real Time with MK Podcast at https://anchor.fm/mattsenkumar
For all your Business Process Outsourcing queries, please visit www.mattsenkumar.com
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