Episode Synopsis "Automation Strategies For Delivering An Exceptional Customer Experience"

This episode of Real Time with MK podcast features Gaurav Rai, SVP - Innovation & Strategy at MattsenKumar Topic: Automation Strategies For Delivering An Exceptional Customer Experience Discussion Points Latest technology and automation interventions in CX Industries that are the biggest adopters of automation in CX Automation for Customer Communications Baby steps for organizations to kickstart their CX Automation And more.  For more exciting videos, subscribe to Real Time with MK Podcast at https://anchor.fm/mattsenkumar For all your Business Process Outsourcing queries, please visit www.mattsenkumar.com

Listen "Automation Strategies For Delivering An Exceptional Customer Experience"

More episodes of the podcast Real Time with MK Podcast

• Business Process Outsourcing During COVID19
• All About Digital Contact Centers
• Client Management Strategies for Difficult Times
• E-commerce Benchmarking - The Secret Weapon For E-commerce Growth
• Automation Strategies For Delivering An Exceptional Customer Experience
• Cybersecurity Precautions for Organizations During COVID19
• Fintech Players & Customer Experience