The Rule of 66: Making Service Habits Stick

03/01/2025 16 min Temporada 1 Episodio 4

Listen "The Rule of 66: Making Service Habits Stick"

Episode Synopsis

New Year, New Habits
As we step into the new year, it's the perfect time to kickstart lasting change! Did you know it takes 66 days to embed a new habit?
In this episode, Richard and Alastair dive into 9 key service habits that will make a tangible difference to your staff and your customer experience. Tune in for practical tips that will help you to elevate your hospitality business in 2025 and beyond.
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