ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "Episode 110 - The key question a CEO should lie awake about at night"
Episode Synopsis
The question for all CEO's: "How am I making it easy to correct errors in my organisation?"
People are solving problems. They do that with idea’s. Some ideas are suggested, but many need to be developed. All initial ideas contain errors.
Now there is a simple 2 way outcome: 1) either people correct their errors or 2) people don’t
An organisation should be judged in how easy it is for people to correct their errors
Hard: no transparency, blaming and shaming, authoritarianism, superficial opinions without good explanations (why?)
Easy: comfortable with criticisms, allow to make errors (before they do harm), seeking good explanations
People are solving problems. They do that with idea’s. Some ideas are suggested, but many need to be developed. All initial ideas contain errors.
Now there is a simple 2 way outcome: 1) either people correct their errors or 2) people don’t
An organisation should be judged in how easy it is for people to correct their errors
Hard: no transparency, blaming and shaming, authoritarianism, superficial opinions without good explanations (why?)
Easy: comfortable with criticisms, allow to make errors (before they do harm), seeking good explanations
In God we trust