In this episode, Matthew Hotten is joined by Sue Chilton, Chief People Officer at Coventry City Council, and Elizabeth Lisle, Director at ELA Development Consultancy, for a deep dive into how organisations can create a culture that genuinely supports people and performance.They discuss Coventry’s Owning and Driving Performance (ODP) programme, the importance of leadership modelling, and the role of values, consistency, and behaviour in shaping workplace culture. Whether you’re a senior leader, HR professional or OD specialist, this conversation is packed with practical insight for long-term, people-led change.

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