IT Support Tiers Explained: What You Need to Know

25/07/2024 1 min

Listen "IT Support Tiers Explained: What You Need to Know "

Episode Synopsis

Discover the importance of IT support tiers. Learn how structured tiers improve issue resolution and customer satisfaction. Read the full article on our website and add us to your Spotify playlist.

: https://prototypeit.net/what-is-the-difference-between-it-support-tiers/

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Thad Siwinski, CEO of Prototype IT: https://www.linkedin.com/in/thaddeuscsiwinski/
Richard Crooks, COO of Prototype IT: https://www.linkedin.com/in/rmcrooks/
Mark Wendorf, Vice President of Sales and Marketing at Prototype IT: https://www.linkedin.com/in/markawendorf/