Most home service owners think growth means opening new markets. Matt Pozda proved you can scale to 100 million without adding a single zip code.When he bought Sky HVAC, he thought it was a 50/50 mix of service and new construction. It was 98 percent construction. That painful surprise forced him to rebuild everything from the ground up, separating divisions, learning capacity management, and eventually spinning off construction completely.Today, as CEO of Call Dad HVAC, Matt runs a 40 million dollar business across eight Carolina markets with a goal to reach 100 million in the same footprint. His strategy flips industry norms. He keeps capacity open, focuses on first-time customers, invests in people before he can “afford” to, and builds culture around shared ownership and transparency.He even created Call Dad University, a full trades academy with more than 2,000 applicants for 22 spots, joking that it’s harder to get into than Harvard.In this episode, Matt shares how he turned a misstep into a powerhouse model for sustainable scaling. He breaks down how to manage capacity for growth, why perfect attribution is a myth, and how sharing financials can turn employees into true stakeholders in the mission.What You Will Learn in This Episode• Why buying the wrong business led to a stronger one • How Call Dad grew from 98 percent construction to 100 percent residential service • The power of capacity management and why “booked out” is a warning sign • Why over 70 percent of revenue coming from new customers drives stability • How ditching ROI obsession and focusing on brand creates real momentum • How Call Dad University solves the trades labor shortage in-house • The impact of sharing budgets and numbers across every level of the company • Why transparency builds accountability and loyalty • How investing before you’re ready accelerates long-term growth • Matt’s mantra, “100 percent fast, 70 percent correct,” and why speed beats perfection in scalingMore From Profit & GritBook your complimentary Financial Insight Session with Tyler Martin, fractional CFO for home services and the trades, here:http://cfointrocall.comLearn more at http://cfomadeeasy.comFollow the show for weekly interviews with HVAC, plumbing, and home service owners and experts who share what it really takes to grow, scale, and profit in the trades.If you listen to any of the following shows, we’re sure you’ll love ours too! To The Point Home Services Podcast, Toolbox for the Trades, Masters of Home Service, Home Service Business Coach With David Moerman, BlueCollar.CEO, The Home Service Expert Podcast, Next Level Pros, Blue Collar Business Podcast, Home Service Millionaire with Mike Andes, The Contractor Fight with Tom Reber and Blue Collar Success Group🎙️ Profit & Grit by Tyler Martin Real stories. Real strategy. Real results for service-based business owners. 🔗 Website: ProfitAndGrit.com 📍 LinkedIn: linkedin.com/in/thinktyler 📸 Instagram & TikTok: @profitandgritTyler Martin, a fractional CFO for home services and the trades 📅 Want to grow your business with smarter financial strategy? Book a free intro meeting

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