Dave Jackson is CEO at TheCustomer.Co and well-renowned author of 'Dynamic Organisations'. He is a recognized expert in the area of customer-focused organizations.  He introduced software-as-a-service before it technically existed! A wealth of knowledge, he speaks to us about the good and bad aspects of Customer Success he has seen over the years and what the relationship between CS and Professional Services should be.  Follow Precursive on: Linkedin: https://www.linkedin.com/company/precursive Twitter: https://twitter.com/precursive Facebook: https://www.facebook.com/precursive/Youtube: http://ow.ly/RPxH50Chv9k 

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