At Capital Blue Cross, a leading health insurance provider in Pennsylvania, sales training is much like sales – fast-paced and relevant. In this episode of Powered by Learning, Capital Blue Cross Senior Talent Management Consultant Ryan Sweeney shares his organization’s secrets for successful sales training.Show Notes:There are many important factors to consider when developing impactful sales training. Capital Blue Cross Senior Talent Management Consultant Ryan Sweeney shared these and other best practices.Make sure to bring your focus on member service, member wellness and the company’s brand into all sales training so that they make it a part of how they talk to customers and build relationships.When creating sales training, make it accessible and short. Be certain to make the training immediately applicable, too.Take some of the ways in which we have pivoted with training during the pandemic and carry best practices into non-pandemic times. Learning how to build relationships through virtual presentations is critical for sales people.Consider setting up a sales council or group that allows other departments to interact with sales team members to share learning and build cohesive teams. Subscribe to Powered by Learning:Apple PodcastsSpotifyGoogle PodcastsPowered by Learning earned Awards of Distinction in the Podcast/Audio and Business Podcast categories from The Communicator Awards and a Gold and Silver Davey Award. The podcast is also named to Feedspot's Top 40 L&D podcasts and Training Industry’s Ultimate L&D Podcast Guide. Learn more about d'Vinci at www.dvinci.com. Follow us on LinkedInLike us on Facebook

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