Listen "The Learning Noodle ep. 7: How does mental wellbeing impact performance?"
Episode Synopsis
Keith Gait, Leader at the Customer Experience Foundation brings his wealth of CX, leadership and personal experience to lead a powerful discussion on the role of mental well-being in the contact centre space. Keith and Ben Hurrell, Head of Learning Experiences explore the impact of COVID and a changing world on resilient leadership skills, the challenges people face and how contact centre leaders can bring the best out of their team.
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