The Learning Noodle ep. 24: How organisations can grow through change with CX transformation

18/05/2023 29 min
The Learning Noodle ep. 24: How organisations can grow through change with CX transformation

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Episode Synopsis

This week’s episode of the learning noodles we are looking at how many organizations are evolving and going through periods of change. Either as a result of customer demand or employee demand. Organisations who heavily rely on customer loyalty and satisfaction to thrive and survive have to set expectations, and ultimately understand how this impacts on your organization's culture along with  employee and customer experience.