Listen "Creating Real Value: A Customer-Centric Approach"
Episode Synopsis
Gain a fresh perspective on procurement in this insightful podcast! Join Jim Colangelo, former CPO for the State of Michigan and now Executive Director of the newly formed Michigan Institute of Public Procurement, as he challenges the cost-savings obsession in a thought-provoking discussion with CASME’s Graham Crawshaw. Together, they explore how shifting from cost-cutting to a customer-focused approach can deliver greater efficiency, strengthen stakeholder relationships, and create sustainable value. Discover the secret to empowering your team, transforming procurement culture, and still achieving meaningful savings—without the stress.
More episodes of the podcast Pondering Procurement
Why Procurement Needs to Keep Quiet
08/01/2026
Bias, Behaviour & Buying Decisions
22/09/2025
The Art of Negotiation with Giuseppe Conti
08/09/2025
Winning Procurement Hearts and Minds
30/04/2025
Future-Proofing Category Management
01/04/2025
Leading Procurement Through Change
15/01/2025
The Power of Supplier Diversity
05/09/2024
ZARZA We are Zarza, the prestigious firm behind major projects in information technology.