In this episode of Pocket Sized Pep Talks, you'll learn:1. What makes this book special.2. What  a Cactus and Snowflake is, and how to know which one you are.3. How to read the style of others. 4.  Flex your style – or remaining true to who you are - while learning how to communicate with others in the way they are comfortable. 5.  How to 'flex your style' rather than wait for other people to accommodate you.6. This kind of blows me away. Why do you have an issue with the golden rule? Do unto others as you would wish other would do unto you.7. The similarities and difference between introversion and extroversion and the traits found in the Cactus/ Snowflake.

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