In this Pocket Sized Pep Talk, you'll learn:• A handful of persuasive techniques for reducing resistance and increasing commitments.  • How to create trust while reducing resistance.  • The value of avoiding the word YOU in a conversation and that word's relationship to self image.  • How to successfully leverage seven stages of potentially contentious conversations. • The Disciplined Listening Method:  How a Certified Forensic Interviewer Unlocks Hidden Value in Every Conversation.• How to set up conversations for success, before they even start. To learn more about this guest:Email: [email protected]

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