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Listen "Managing carded parcels in the LPO"
Episode Synopsis
POAAL's Bob Chizzoniti discusses tools and work processes to help manage carded parcels in the LPO:
Outlet Parcel Overview Tool
Monitoring carded parcel volumes in the post office
Issuing second notices
Digital second notices
Contacting customers to encourage faster parcel collection
Being proactive in managing carded parcels
Encouraging customers to sign up for the Australia Post mobile app
Parcel Locator tool
Returning uncollected carded parcels
Getting on top of managing carded parcels before the Christmas rush
Outlet Parcel Overview Tool
Monitoring carded parcel volumes in the post office
Issuing second notices
Digital second notices
Contacting customers to encourage faster parcel collection
Being proactive in managing carded parcels
Encouraging customers to sign up for the Australia Post mobile app
Parcel Locator tool
Returning uncollected carded parcels
Getting on top of managing carded parcels before the Christmas rush
More episodes of the podcast POAAL Podcast
Mail2Day: adding value to PO Boxes
22/10/2025
Parcel scanning and peak preparation
01/10/2025
Mail lodgement payment
16/09/2025
Understanding Mail Management Fee
08/09/2025
Inward mail processing: a perspective
30/05/2025
Next-generation posting box
15/04/2025
Post-Christmas post office clean-up
17/01/2025
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