Listen "Win Customers with Binge-Worthy Content"
Episode Synopsis
This episode features an interview with Jason Ing, CMO at Gusto, a company that automates and simplifies payroll, benefits, and HR, while providing expert support. Jason was early on the ground at Xbox and Prime Video, playing pivotal roles in revolutionizing online gaming and digital media. Jason offers a behind-the-scenes look at marketing major shifts in entertainment consumption, like launching Netflix on Xbox and his role in getting Amazon fire sticks into our homes. He also dives into his current marketing strategy at Gusto.Key Takeaways:Everyone loves good content, and creative, entertaining content attracts and retains customers.Commitment and excitement about a long term vision can lead to groundbreaking success, even if others are skeptical initially.There is value in trying out unexpected or unconventional strategies, such as direct mail for Amazon Prime Video.Quote: “As it relates to Netflix, and streaming overall, this was during the years in which people were still getting Netflix by mail. That was what they were known as. But the technology was being built and the amount of Xboxes we had in living rooms in the U.S. households and across the world was at a point where these streaming providers could create a viable business by getting into all those living room spaces. And this was before TVs were all smart-TV-enabled. So, it was really cool to see a vision for the future. And there was a bit of belief that you had to have around knowing that there was a better way. When you're fortunate enough to work for a company that is as successful as Microsoft was, and it's even more successful today, the company was willing to think long term. And I think that was really the first time in my career where I was exposed to this idea that you had to manage things on a day-to-day level and for the short term, but you had to have long-term vision and commitment to it. And I think all of us who were there, we were just very much bought into that idea, that there was just a future that was around the corner.”Episode Timestamps: *(29:09) The Trust Tree: Bringing elements from B2C to B2B*(34:58): The Playbook: Controlling the narrative through brand *(45:39): The Dust Up: Tension around partnership deals *(47:42): Quick Hits: Jason’s Quick HitsSponsor:Pipeline Visionaries is brought to you by Qualified.com, the #1 Conversational Marketing platform for companies that use Salesforce and the secret weapon for pipeline pros. The world's leading enterprise brands trust Qualified to instantly meet with buyers, right on their website, and maximize sales pipeline. Visit Qualified.com to learn more.Links:Connect with Ian on LinkedInConnect with Jason on LinkedInLearn more about GustoLearn more about Caspian Studios Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
More episodes of the podcast Pipeline Visionaries
A CMO’s Guide to Working with the Board
16/12/2025
Are Websites Dying?
09/12/2025
How To Win in AI Search
02/12/2025
Navigating GEO and the New Search Landscape
25/11/2025
Selling What Buyers Don’t Know to Search For
18/11/2025
Why Share of Attention Beats Share of Voice
14/10/2025
ZARZA We are Zarza, the prestigious firm behind major projects in information technology.