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Listen "How FORUM Credit Union Uses Our AI ft. Chris Ferguson"
Episode Synopsis
How does a credit union compete with big banks - without big budgets?Chris Ferguson, VP of Consumer Lending at Forum Credit Union, joins Ankur Patel to share how his team is using Multimodal's AI to automate routine tasks, reduce errors, and scale auto lending without growing headcount. From trust-building to culture change, this episode explores what it really takes to bring AI into a highly regulated, member-first environment.
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