In this episode, Lori interviews Sonya Engle, the Chief Operating Officer of Sonora Quest Laboratories, about the company's approach to improving the employee experience and creating a thriving workplace culture. Sonya shares her journey to Sonora Quest and highlights the importance of recognizing and developing talent within the organization. She emphasizes the need to create a sense of family and belonging in the workplace and discusses the strategies Sonora Quest uses to deliver on their promise of a great employee experience.  Sonya also discusses the importance of gathering feedback through stay interviews and employee engagement surveys. She shares the key attributes of servant leadership, including integrity, courage, and effective communication. The episode concludes with a discussion of the recognition and awards Sonora Quest has received for their exceptional workplace culture.   Key highlights From Frontline Worker to COO Recognizing and Developing Talent within the Organization Delivering on the Promise of a Great Employee Experience Gathering Feedback through Stay Interviews and Employee Engagement Surveys The Importance of Integrity, Courage, and Effective Communication in Leadership   Connect with Sonya: LinkedIn Learn more about Sonora Quest Laboratories   For more tips on improving employee satisfaction, connect with our host, Lori-Ann Duguay:  LinkedIn: Lori-Ann Duguay Facebook: People-Powered Solutions Instagram: People-Powered Solutions  Twitter: Be People Powered Get Your Copy of The Happiness Factor  Book a Discovery Call Transform Your Workplace Culture Today!   About People-Powered Solutions: Welcome to the People Powered-Solutions Podcast, your go-to platform for igniting company culture transformation. Our insightful episodes explore the nuances of culture transformation while providing practical tips to enhance it. We focus on improving workplace dynamics, uncovering strategies and insights to boost employee engagement and satisfaction. With expert guests, we empower leaders with effective management training advice. Join us in engaging conversations on leadership and culture, as we navigate the intricacies of corporate culture transformation and elevate leadership skills within modern workplaces. To learn more about our services, from leadership development training to workplace culture transformation, visit our website or book a discovery call.    

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