How do we design care back into our organisations, deliberately, structurally, and strategically?In this episode, Dr Lena Belin joins Janna to explore care not as sentiment, but as a strategic asset. Drawing from her background in anthropology, strategic design, and systems thinking, Lena shares a compelling framework for care as infrastructure, a set of relational, temporal, boundary-setting and integrative dimensions that shape how organisations operate, relate, and adapt.Together they unpack:Why care is a strategic choice, not just a personal valueHow care, when embedded, increases an organisation’s ability to absorb stress, reduce hidden risks, and operate more sustainablyThe cost of designing care out, from burnout to brand erosion to system failureWhat tangible signs of care (or the lack of it) look like across services, structures and everyday interactionsWhy saying you care isn’t enough, and what it takes to bring care into policy, practice, and organisational designThe role of leadership humility and shared responsibility in making care realFor organisations looking to orchestrate for impact, care is more than a nice-to-have. It’s a generative force, one that underpins trust, coherence, resilience, and long-term contribution. If we want systems that support people and communities, we must design care in from the start.00:00 Introduction to Orchestrate For Impact00:38 Lena's Background and Perspective on Care03:15 The Concept of Care in Organisations05:26 Strategic Choices and Organisational Ethos09:39 Infrastructure of Care: Key Dimensions12:39 Practical Applications and Benefits of Care17:22 Challenges and Real-World Examples35:14 Leadership and Personal Responsibility42:58 Final Thoughts and ReflectionsLinks & ResourcesDr Lena Belin https://www.lenabelin.com/LinkedIn https://www.linkedin.com/in/lenabelin/Substack lenabelin.substack.comComing soon - The Shift to Care, a podcast with Dr Lena BelinFollow Orchestrate for ImpactWebsite: www.orchestrateforimpact.comLinkedIn: https://www.linkedin.com/company/orchestrate-for-impactYouTube: https://www.youtube.com/@OrchestrateforImpact/podcastsSpotify: https://open.spotify.com/show/37BnWvatGQyU5AkRY7ibXU?si=G2f_htBsRi6LvDzjPzhcAwApple Podcasts: https://podcasts.apple.com/us/podcast/orchestrate-for-impact/id1816620342Subscribe & ShareIf you enjoyed this conversation, please subscribe, leave a review, and share it with someone who’d find it helpful.MusicIntro and outro music by Eli DeVylder “43 (fin)” - used with permissionJoin the ConversationWhat did this episode spark for you? I’d love to hear your reflections. Reach out to me on LinkedIn

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