In Episode 9 of Operations Excellence, host Mark O’Donnell welcomes two guests in back-to-back conversations.Segment 1 — Dr. Marc Pietropaoli (Victory in Motion): A fellowship-trained sports medicine orthopedic surgeon, Dr. Pietropaoli breaks down his “knee repair, not knee replacement” philosophy and why most musculoskeletal patients don’t need surgery. He explains Victory in Motion’s holistic program—combining diagnostics (X-ray, ultrasound, MRI), PRP and bone-marrow–derived treatments, laser therapy, total-body fitness, and genetics-informed nutrition—to reduce pain, accelerate healing, and improve quality of life. He also shares why he moved away from an insurance-driven model to deliver faster, more personalized care.Segment 2 — Will Staton (Independent Educational Consultant & Author): Will dives into what healthy organizational culture looks like in K–12 settings: clear communication channels, accountable reporting structures, high expectations with real empathy, and leaders who model emotional intelligence. He also makes the case for history as a “road map” for better decisions and community impact.You’ll Learn:When regenerative medicine can be an alternative to joint replacement—and when surgery still mattersHow a “clarity day” diagnostic can shorten months of waiting into a single, comprehensive planPractical ways school leaders can fix culture problems (without turning the workplace into a therapy session)Why empathy + standards is the winning formula for any team

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