Josh Selleck from TriPointe Homes joins host Jen Barkan to talk mindset, motivation, and the tools that keep you sharp when the market gets messy. Before stepping into the OSC role, Josh built a career in real estate, helping him deepen his understanding of where customers get stuck in the complex process of buying or building a home. In this episode, he shares how consistency, curiosity, and care make all the difference, especially in a tougher market.Special AnnouncementsRegistration is now open for the next Online Sales Academy! If you’re brand new to online sales or have been in the role without any formal training, this event is tailor-made for you! The Online Sales Academy gives you proven systems, expert guidance, and a solid foundation to build your success. Space is limited, so register now to reserve your spot.That’s a rap - Listen all the way to the end of this episode for a very special OPT musical debut…TITO Shoutout [04:32]TriPointe Homes team made 30,000+ outbound calls in six weeksFrom Politics to ProspectingJosh shares his industry storyHow to stay positive when it gets toughThe 3 skills an OSC needs to be successfulWisdom from Josh’s Perfect-Secret-Shop-Score-Earning PracticesStart where your influence actually livesHow do winners use the CRM? Together.The three qualities it takes to succeed in this marketThe mindset Josh brings to every single leadSkills Check [26:31]Make a two-column listFill the first column with everything you can control: attitude, follow-up, processFill the second column with everything you can’t control: interest rates, cranky buyersStay motivated - focus on what you can control

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