Frank Diekmann, cooperator in chief for CU Today, chats with Erika Hill, vice president of marketing strategy for Origence, about the up-and-coming trends credit union leaders and marketers should be watching closely. As consumers rely increasingly on personalized digital experiences, how are credit unions keeping up with member expectations? Take a deep dive into the technology, data, and trends that are impacting member satisfaction. Resources:Lending Trends: An essential guide for credit unionsDelivering on Digital: Three Phases to a Better, Faster Customer ExperienceIs Your Credit Union Ready To Reimagine Lending? Your Members Are

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