Listen "S6E3: The Human Factor: AI, Mental Health, and Higher Ed: The Chatbot Dilemma: Technology Meets Mental Health, Part 2"
Episode Synopsis
In this second installment of our three-part series, we explore the complex world of AI-powered mental health support and its implications for students. We continue the conversation with Becky and Kate as they examine the growing trend of students turning to AI chatbots for mental health assistance.This episode tackles critical questions about the 24/7 availability of AI mental health tools versus the irreplaceable value of human therapeutic relationships. Our guests explore concerning scenarios around crisis intervention, discussing what happens when a student expresses suicidal ideation to a chatbot that cannot call emergency services or provide human follow-up care.Part 2, key topics include:The therapeutic relationship as the cornerstone of effective mental health treatmentSafety concerns and the need for human oversight in AI mental health toolsHow AI dependency could exacerbate social isolation and decision-making challengesEssential guardrails including informed consent, data privacy, and HIPAA complianceEthical considerations and liability issues for institutionsFaculty contact information:University of DelawareRebecca Wilson, MSW, LCSW: [email protected] Services & Human Relations Admin Programs Coordinator | Instructor, Dept. Human Development and Family SciencesUniversity of DelawareDr. Kate Riera, PhD: [email protected] Professor, Human Services| Dept. Human Development and Family Sciences
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