OM Helpful Hints 5: Closing Contact Messages

1 min

Listen "OM Helpful Hints 5: Closing Contact Messages"

Episode Synopsis

PATH gives you a simple way to “close” conversations that have come to a stopping point. It’s easy to do, and necessary, when a conversation has come to its natural end. The conversation can always pick back up if the Contact writes again. But, why would we want to close a conversation with a Contact? When is closing messages appropriate, and how do we go about closing them?

Find out in this OM Helpful Hint.