Listen "Serving the Ultra-Wealthy: Lila Fox on Attracting UHNW Clients"
Episode Synopsis
In this Office Hours episode, Grace sits down with Lila Fox, founder of Lila Fox Travel Company, to talk about the unconventional path to success in luxury travel: doing less on purpose.After a fast-paced career in engineering, Lila built a high-touch, high-impact business rooted in creativity, discretion, and calm. She shares why she turned down more clients, cut her list by 75%, and walked away from a top-producing role—all to build a business that felt more like hers.Grace and Lila dive into what it actually means to serve ultra-high-net-worth clients, how to succeed without hiring a team, and why not every business needs a complicated tech stack or SOP playbook. If you’ve ever felt pressured to scale just because everyone else is, this episode will challenge how you think about growth, productivity, and freedom.Key Moments:Why Lila left a thriving career in engineering for travelThe mindset shift that helped her create more with lessHow she attracts UHNW clients without marketingThe difference between luxury clients with money vs. real wealthWhy she doesn’t carry business cards—or take discovery callsCutting 75% of her client base and earning moreWhen hiring help is actually the wrong moveWhy she still runs her business on ExcelKey Takeaways:Simplicity can be a strategy—not a sacrificeServing fewer clients better can lead to more revenueHigh-end clients value exclusivity, privacy, and discernmentYou don’t need fancy tools if you’re highly organizedNot everyone should build a team—and that’s okayFollow Along: Grace Van HollebekeLila FoxNeed help simplifying your business? Lucia CoPilots can support you behind the scenes. DM Grace on Instagram (@GraceVanHoll) for personalized recommendations.