Mediation and Conciliation within Collective Bargaining

25/06/2025 26 min
Mediation and Conciliation within Collective Bargaining

Listen "Mediation and Conciliation within Collective Bargaining"

Episode Synopsis

The collective bargaining process in unionized construction is an important institution.  Generally, the discussions are productive with the goal of both labour and management benefitting from a new agreement.  But what happens when the parties need help moving the discussions along?

In this episode of OCS Talks we look at the role conciliation officers play in working with both parties to reach a mutually beneficial agreement, review how discussions have changed over the years, and talk about some successful strategies to employ when there are challenges at the table.

Sandra Shime is the Director of Dispute Resolution Services at the Ministry of Labour, Immigration, Training and Skills Development. Sandra is also a valued member of the OCS Board of Directors and uniquely positioned to discuss the intricacies and role of mediation and conciliation in Ontario's unionized ICI construction sector.

This episode will offer listeners and viewers keen insight into the purpose of conciliators and the important role they play in the collective bargaining process.



Chapters:

0:00 - Intro

01:55 - Sandra's career

03:22 - The role of conciliators/mediators

07:45 - What makes a great conciliator

10:35 - Win-win strategies in bargaining

14:10 - The role of media in bargaining

19:35 - Recent trends in bargaining

22:48 - Final thoughts



Key Quotes:


"Most of our team has about 15-20 years in bargaining experience when they come to the Ministry, so they're really experts in bargaining and dispute resolution processes" - Sandra Shime, Director of Dispute Resolution Services

"We often encourage parties to build their relationships, through good labour-management practices like committees to keep that communication open" - Sandra Shime, Director of Dispute Resolution Services





Resources & Links:


Ontario Construction Secretariat⁠

⁠Disputes Resolution Services⁠


⁠Sandra Shime LinkedIn⁠



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