Transparency time! “Things were not good last January.” This week we talk about our 2020 journey at Nudge Coach, and how our singular focus on reducing customer has us in a position of strength going into 2021.We talk about what we did to reduce customer churn by 70% in 2020 and how coaching businesses can benefit from a similar focus to set the foundation for scale. From spinning out of a huge strategic partnership that left us to pick up the pieces of a fledgling SaaS business, to radically altering our business model, and finally entering 2021 on a high with a huge product update just days away - here’s our 2020 year in review.Follow Phil on Twitter: https://twitter.com/philbeeneFollow Mac on Instagram: https://www.instagram.com/mac_gambillCreate your coaching app at nudgecoach.com Hosted on Acast. See acast.com/privacy for more information.

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