How have customer expectations changed?

MoneyNext TV
10/05/2022 1 min Temporada 4 Episodio 3
How have customer expectations changed?

Listen "How have customer expectations changed?"

Descargar episodio Ver en sitio original

Episode Synopsis

"We don't have to look far to see how far technology has come...financial services should not be giving a poor customer experience in the days of technology that we've got today" - Helen Bierton - Chief Banking Officer for Starling Bank

More episodes of the podcast MoneyNext TV

Are traditional banks fully equipped for a truly digital approach? 13/05/2022
With embedded banking still in its infancy, what opportunities are yet to be realised by new and existing players? 10/05/2022
Is the financial services sector meeting the changing expectations of today’s customers? 10/05/2022
2030 Predictions: What are the key features of our future banks? 10/05/2022
Is hyper-personalisation the next step in CX? 10/05/2022
Where are banks facing the biggest challenges in executing an AI-led digital transformation? 10/05/2022
Where Should Banks Be Prioritising Tech Spend for the Greatest Impact? 10/05/2022
How has this new era of collaboration over competition developed? 10/05/2022
What characteristics do we often see in the most resilient and agile businesses? 10/05/2022
© 2003-2026 ZARZA | AHEAD OF OUR TIME
privacy policy
In God we trust In God we trust
PreSales Questions? Click Here
or call our toll-free line at +1-888-5002068 Miami, Florida, USA