People in the C-suite can seem completely inaccessible to lower-level employees. That's why real leaders are intentional about shortening the distance between themselves and their teams. Denzil Ross, CEO at Northwest Healthcare Tucson, has been an executive at a number of different facilities. His experience has taught him the importance of leadership visibility and building relationships throughout the organization. In this episode, Denzil shares a deeply personal story around what it means to have a heart for listening. His perspective will help you gain a deeper understanding of how to create a culture of caring and how to build trust through open lines of communication.

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