FULL SHOW NOTEShttps://podcast.nz365guy.com/267Talks about Greg’s first winter experience in Seattle  Discussions about Gregs career background  Greg’s Dynamics background  The turning point for Greg where he thought that things are not just about implementing software but that people also need to adopt  How does Greg deal with customers who do not want to pay for Organizational Change Management?  What is the value of Change Management?  A conversation about the Catalyst program  Talks about Organizational Transformation Practice – what Greg does in this area  The part of HCD or Human Centre Design play in what Greg does  The things that Greg find very effective consulting in this space - Human Centre Design  How Greg’s thinking affected the successful delivery of all the projects he has done with the customers?  The three principles for the implementation and adoption of new technology  A discussion about Experience Design  The importance of creating a culture to understand the customers better Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoptionSupport the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith

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