This week, we present a special episode where Peter is joined by Lisa Pointer, the Supervisor of Community Health Workers (CHW) at University Hospitals. Peter and Lisa engage in a profound discussion about the crucial role of community health workers in hospital systems and the communities they serve. Lisa shares invaluable insights into how CHWs establish trust with their patients. Join us to understand why community health workers are the heart of healthcare, embodying the saying “understanding is love’s other name.”

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