In this week's episode, we dive deep into the strategic decisions surrounding outsourcing in businesses, particularly when it falls outside of the core operations. Join us as we explore the balance between cost savings and maintaining quality, through real-world experiences and lessons learned. We'll discuss the tempting economics of outsourcing technical support and other functions, the unforeseen impacts on customer satisfaction and company reputation, and the crucial calculations that guide whether to outsource or keep functions in-house.Hear firsthand the journey of a tech firm's venture into outsourcing support services, the challenges faced, and the pivotal moment leading back to a focus on core competencies. Plus, get valuable insights on navigating new ventures and the timing of expanding business operations as you approach a planned exit event.Tune in to gain practical strategies for evaluating outsourcing opportunities, ensuring your business remains focused, efficient, and poised for success.Mastery Partners Elevating Businesses to Achieve The Business Owner’s Dream Exit The unfortunate reality is that for every business that comes on the market (for whatever reason), only 17% of them achieve a successful exit. You read that right. 83% of attempted business transitions never reach the closing table. Mastery Partners is on a mission to change that. We ELEVATE businesses to achieve maximum value and reach that dream exit. Our objectives are simple - understand where the business is today, identify opportunities for dramatic improvement, and offer solutions to enhance the business, making it more marketable and valuable. And that all starts with understanding the business owner’s definition of his or her dream exit. Mastery has developed a 4-Step Process to help business owners achieve their dreams. STEP 1: Transition Readiness Assessment STEP 2: Roadmap for Value Acceleration STEP 3: Relentless Execution STEP 4: Decision: Now that desired results are achieved, the business is ready for the next step in the journey! CONNECT WITH MASTERY PARTNERS TO LEARN MORELinkedInWebsite© 2025 Mastery Partners, LLC.

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