This week on Mastering Retention, Tom is joined by former recruiter, Matt Hood (Game Lead at Carry1st) to talk about what tips and tricks he has learned about the video game industry from his time as a recruiter. Tom and Matt also speak in great detail on the state of live operations and the future of feature development. All of that and so much more packed into this week's episode of Mastering Retention. Here are your cheat codes:0:30 How did Matt Hood get into the video game industry?2:50 Lessons from being a recruiter.5:16 Having a vision.7:45 Talent Pooling.10:37 Connecting with people.12:37 Defining Live Operations.13:51 The importance of live operations.15:25 When should you start thinking about live operations?18:04 Feature Development.19:50 What is a Config?27:20 What are indicators your game is a success or a failure?30:30 Building a better version of an existing game.36:11 Replicating big moments in your game.42:28 Collection based feature.46:45 How to keep more players around longer.

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