Howard Behar, who as President took Starbucks from 28 stores to more than 15,000 across five continents. realized early on that impactful leadership is about accepting limitations. "I couldn't control everything. It was impossible." He literally flipped the script, embracing a simple, powerful servant leader approach focused on a constant curiosity and asking questions. "We weren't in the coffee business serving people. We were in the people business serving coffee." It was hard to get fired for missing your numbers. But mess with people? You were done. Empowerment in a growth environment is everything. "Let the person who sweeps the floor choose the broom." Be the servant leader who helps your people grow as humans, help them grow as professionals and help their achieve their personal goals in life.

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