Step One: Start Smiling

01/11/2018 32 min Temporada 1 Episodio 14
Step One: Start Smiling

Listen "Step One: Start Smiling"

Episode Synopsis

Managers, gather 'round. Vice President of Strategy Leslie Cunningham riffs with regular Kent Mann on everything from intentionality to vulnerability in this episode. Their core message? Cultivating a welcoming retail environment where customers feel comfortable is integral to the future of brick and mortar retail success.