🤔 Dreading a difficult conversation at work? You’re not alone. Most Registered Managers I know don’t enjoy conflict.We’re often natural people-pleasers, wired to keep the peace, but avoiding hard conversations doesn’t make the tension go away… it just pushes it below the surface. 🧱This week’s newsletter shares what I’ve learned (often the hard way!) about leading tricky conversations with calm, clarity and compassion 💬❤️If you know someone who’s sitting on a conversation they don’t want to have… pass it on. We’ve all been there and these tips might just help.

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