Everyone has clients -- that is who your department serves whether they are outside of your company or inside. Your first meeting with your client or clients after you move into your manager role is critical for setting the tone of your ongoing relationship with that client. In this episode we discuss the mood and tone you want to strive to set with your client. Even if you have been working with them before your promotion, as with everyone else, they will see you differently in your new role and you need to take advantage of the change to build or reinforce a positive, productive relationship with the client. We tell you have to do that.

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