We have spoken about the importance of building trust with team members in many of our episodes.  Trust, in business, is when the manager believes their staff  can be relied on to carry out their assignments and staff, in turn, believe that the manager knows what they are doing and will do what they say they will do.  What is required to build trust are three characteristics:  competence, character, and caring.  We will discuss competence first because  you can’t be effective without competence.-That’s the bedrock or the foundation.  We will cover character and caring in future episodes.

Ver todos los episodios