Summarizing how Curiosity can lead to mastering any role in multifamily, Paul provides further examples with a couple of stories and revisits one of the quotes from the first episode in this series. He discusses the concept of mastering maintenance through repetition, leading to a state of 'boring' predictability, which is essential for effective property management. Rhodes encourages listeners to choose awe over fear when facing new challenges and to seek boredom as a stepping stone to mastery. He concludes by highlighting the importance of being open to others' knowledge and experiences to foster a culture of curiosity and innovation.00:00 The Importance of Curiosity in Maintenance05:43 Mastering Maintenance: The Path to Boredom11:48 Choosing Awe Over Fear15:49 Seeking Boredom: A Step Towards Mastery🔔 Click subscribe to @MultifamilyMediaNetwork on YouTube and stay up to date on our growing lineup of multifamily industry leaders and must-hear conversations! 📰 Sign up at www.multifamilymedianetwork.com to receive our newsletter and explore our library of podcasts and blogs from today’s multifamily experts!#CustomerExperience #PersonalizedService #ActiveListening #CXStrategies #EarnedProspects #CustomerSatisfaction #Referrals #MultifamilyLeadership #ResidentExperience #PropertyManagement

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