In this episode of the Lucky 13 Podcast, hosts Mike Lantz and Josh Hauser dive into the challenges of employee turnover in today's tight job market. They distinguish between natural and preventable turnover, discuss the impact of hiring practices and leadership, and offer practical strategies for reducing regrettable attrition. The conversation also highlights the value of peer coaching "trios" for business owners. With candid anecdotes and actionable advice, Mike and Josh emphasize the importance of aligning the right people with the right roles to drive business success and employee satisfaction.   Podcast Introduction (00:00:09) Hosts Mike Lantz and Josh Hauser introduce the Lucky 13 Podcast, emphasizing its unedited nature and playful banter. Holiday & Family Anecdotes (00:00:39) Discussion about holiday preparations, family traditions, and humorous personal stories. Costco & Christmas Planning (00:02:01) Insights on Costco memberships, early shopping, and over-the-top Christmas themes at home. Travel & Food Stories (00:03:56) Mike shares experiences from a recent New York trip, including dining and family mishaps. Transition to Main Topic: People in Business (00:05:52) Shift from personal stories to the main business topic: people as a strategic advantage. Employee Turnover Trends (00:06:14) Observations on current employee turnover, churn, and attrition in a tight job market. Middle Management's Role (00:07:34) Discussion on the importance of middle management and types of turnover (voluntary/involuntary). Preventable Turnover (00:08:22) Exploring preventable employee churn, over-promotion, and the importance of proper hiring practices. Hiring Practices & Planning (00:09:44) Emphasis on hiring the right people, workforce planning, and avoiding rushed hiring decisions. Employee Burnout & Leadership Responsibility (00:11:11) Consequences of understaffing, burnout, and the leader's role in preventing unnecessary turnover. Regrettable Turnover (00:12:17) Defining regrettable turnover, right people/right seats, and the impact of poor hiring alignment. Natural Churn vs. Attrition (00:13:59) Distinguishing between natural employee departures and problematic attrition due to management issues. Self-Audit & Leadership Accountability (00:16:46) Encouraging business owners to review past turnover and conduct leadership self-assessments. Employee Value Buckets (00:18:22) A framework for categorizing employees by impact and fit, and addressing persistent poor fits. The Power of Trios (00:19:34) Introducing "trios"—peer coaching groups for owners to solve people issues with vulnerability and support. Key Takeaways & Closing (00:21:40) Summary of preventable vs. regrettable turnover, importance of tracking attrition, and final advice.

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