Within our Equiteam Connected community there is often chat that involves people on livery yards, which can be highly emotive environments where everyone seems to have an opinion. On a good livery yard with a positive support team, you will find no better place – but unfortunately this isn't always the case and we hear lots of instances of conflicts. Equiteam's Liz Daniels is joined by Facilitator Coach Consultant and Director of DA Professional, Dorothy Armstrong to talk about the power of an apology, how to apologise, when to apologise, dispersing yard tension, and how to move forwards following a conflict.  Contact Dorothy - [email protected] Website - https://dorothyarmstrong.net/ 

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